FMC mediation office ramps up help for US shippers seeking dispute relief

Use of the little-known arm of the FMC comes as shippers are increasingly turning to US maritime regulators to perform a consumer protection function in the aftermath of pandemic-linked disruptions and broad shipping reform that became law 15 months ago.

Use of the little-known arm of the FMC comes as shippers are increasingly turning to US maritime regulators to perform a consumer protection function in the aftermath of pandemic-linked disruptions and broad shipping reform that became law 15 months ago.